Digital Diplomacy

Our top tips on the proper etiquette to facilitate effective virtual meetings.

By Roland Quek      7 July 2020

Signal When You Want To Speak

At a face-to-face meeting, it’s easy to know when it is your turn to speak. By contrast, during a videoconferencing call, it’s common to see participants speaking over others due to difficulty in picking up visual cues.

This can be solved by simply raising your hand. Remember to unmute your microphone, and speak clearly and loudly (do not shout), without rushing.

Don’t Dress Sloppily

If you have a video call with business associates, ensure that you adhere to your company’s dress code. While modern-day codes might have relaxed over the years, just because you’re working from home does not mean you can be dressed sloppily. Dress comfortably but appropriately for meetings – pyjamas are a strict no-no.

Tip: Avoid patterns and stripes that can be visually distracting.

Turn On Your Video

Don’t forget to turn on your video camera. Video-conferencing is often preferred to audio-conferencing because it allows you to see the faces of the people with whom you are talking to. This way, you’ll get to see the visual cues of the participants, which facilitate better engagement. Turning off your video might convey the message that you are not fully committed to the meeting. If you need to share your screen with fellow attendees in the video call, remember to close apps and documents that are not relevant to the meeting.

Do Not Multitask

When video-conferencing, you should not be engaged in any other task. Avoid responding to texts and emails or surfing the internet. Multitasking and not being fully engaged make you look unprofessional and reduce the productivity of the videoconferencing session.

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