#SAFRA

Commonly Asked Questions About SAFRA Membership

Learn more about eligibilty, sign ups and renewals for SAFRA membership.

By SAFRA        13 March 2024

Are you considering signing up for SAFRA membership but have some questions? Here are some commonly asked questions to help you understand the process better:

Am I eligible to join SAFRA?

  • SAFRA Membership is open to all existing and former Singapore Armed Forces (SAF) NSmen, full-time National Servicemen (NSFs), SAF Regulars, Defence Executive Officers, and their dependents.
  • Members of the Home Team can join HomeTeamNS.

How do I apply for or renew SAFRA membership?

  • You can sign up for or renew your membership in person at any SAFRA club.
  • Alternatively, you can conveniently do it online via our website or the SAFRA mobile app.

How do I sign up for SAFRA membership on the website?

  • You can sign up for SAFRA membership on the SAFRA website. Simply visit the website at m.safra.sg and follow the steps to create a mySAFRA account.
  • Once you have created an account, you can select the “Membership” tab and choose the type of membership you wish to apply for.
  • The website provides a user-friendly interface to guide you through the membership application process. You can select a personalised membership card and enjoy privileges at over 800 partner merchants.

How do I sign up for SAFRA membership on the SAFRA membership on the SAFRA Mobile app?

  • The SAFRA Mobile app offers a convenient way to sign up for SAFRA You can download the app from the App Store or Google Play.
  • After installing the app, you can register your SAFRA membership by retrieving your profile data via Myinfo (Singpass) with one-touch access.
  • Once you have registered your membership on the app, you can access your e-card, which allows you to enjoy the membership benefits and privileges.
  • The app also provides a seamless experience for managing your membership, including renewals and updates to your personal details.
  • You can provide us with marketing consent via the personal details section to receive the latest offers and privileges exclusively for SAFRA members.

Can I add my parents and siblings as my dependents?

  • SAFRA Principal Members may register their spouse and children (between 5 to 20 years old) as Dependent members under the SAFRA Family Scheme.
  • While you cannot add your parents or siblings as dependents, you can bring them as guests to enjoy clubhouse facilities and member discounts.

How do I update my address and contact details?

  • You can easily update your address and contact details, such as your mobile phone and email address, directly from the SAFRA mobile app.

I am experiencing issues with my account. What should I do?

  • If you encounter issues such as being informed that your email address does not exist when trying to reset your password, or if you are informed that your email is registered to someone else when trying to register for a mySAFRA account, you can reach out to our Membership Services team.
  • Simply drop them an email at mship_svc@safra.sg, and they will be able to assist you promptly.