Workplace communication is often underestimated. More than just conversations, this exchange of information, messages, ideas and feedback also helps boost employee morale, engagement and satisfaction. When you can get your views across to your colleagues effectively, you ensure that everyone is on the same page and understands what is needed from them in order to get the job done. Additionally, effective workplace communication can help improve the working relationships between team members and empower your team to achieve their goals.
Communication in the workplace may be verbal (in-person), visual (body language), over the phone, or written. To be a successful communicator, it is also essential to know how to express your thoughts in these various forms.
Learn to be an excellent communicator with the British Council
The British Council in Singapore offers a range of communications-related workshops for people who want to expand their knowledge and develop their expertise, so that they can meet their current job requirements, move up in their organisation, or find a more fulfilling role.
The British Council, which celebrates its 90th anniversary worldwide, has been in Singapore since 1947. Its Professional Skills workshops are conducted by internationally qualified trainers and are suitable for non-executives, executives, managers and department heads.
Discover what it takes to be a better writer, speaker and presenter
Select from 37 Professional Skills workshops across three suites:
Written Communication Skills
The British Council has been delivering written communication skills courses in Singapore for over 30 years, helping thousands of working professionals improve the quality and effectiveness of their writing. These workshops will help you practise and polish your writing skills while receiving expert feedback from dedicated corporate trainers. You will also learn tools and techniques that you can immediately apply at work.
Workshops include Business Writing Skills, to help you write various documents more effectively and professionally; Editing and Proofreading Skills, for more accurate writing; Email Writing Skills, to help you improve the quality of your emails; Grammar Skills for Business Writing; Minute Writing Skills; Persuasive Writing Skills, which will help you sell your ideas in writing; Report Writing Skills; Technical Writing Skills; and more.
For more information, go to bit.ly/ces-psworkshops-wcs-safra.
Spoken Communication Skills
These workshops will set you up for success in both face-to-face and online interactions at work.
Select from workshops like Delivering Service Excellence, an interactive course to help you build a strong foundation in communicating with customers and developing and maintaining relationships with them; Effective Meeting Skills; Effective Public Speaking, an insightful workshop designed to develop your confidence for public speaking in different situations; Handling Challenging Situations, which helps you handle difficult interactions at work in a more assertive, confident and constructive manner; Intercultural Communication Skills; Presentation Skills; Say It Clearly!, an enlightening workshop for Singaporean speakers of English; Stakeholder Engagement, which shows you how to engage the right people at the right time and in the right way for the success of any project; and more.
The following workshops are Union Training Assistance Programme (UTAP) claimable: Effective Public Speaking, Interpersonal Communication Skills, Negotiation Skills, Network and Relationship-building Skills, Positive Influencing Skills, Presentation Skills 1, Strategic Business Storytelling, and Working with Emotional Quotient (EQ).
For more information, visit bit.ly/ces-psworkshops-scs-safra.
Communication Skills for Managers
These hands-on and engaging workshops focus on the people side of leadership. Perhaps you would like to coach or mentor your direct reports or be better at giving feedback. Or maybe you need to motivate your project team, be able to handle difficult conversations with confidence, or learn how to enhance your executive presence.
The workshops include Effective Mentoring, which introduces you to the core skills and attitudes needed by managers to help mentor their staff; Having Difficult Conversations, which teaches you a framework to analyse, prepare and begin your conversation, as well as how to stay on track and agree on actions; Managing People in Projects; and more.
Find out more at bit.ly/ces-psworkshops-csm-safra.
All workshops are held at The British Council at Toa Payoh Centre.
British Council SAFRA promotion
The British Council in Singapore is offering a 30% discount for all SAFRA National Service Association members who sign up for its Professional Skills workshops between 1 October 2024 and 31 March 2025. You must complete the workshops by 30 June 2025. You can save more if you are a NTUC member/NTUC Starter member as eight workshops are UTAP claimable.
You may register online.
To receive the 30% discount:
- Enter the promo code ‘SAFRA30’ next to your ‘Name’ in the online form (e.g. Jane Tan – SAFRA30) under the ‘Participant Details’ section.
- Select self-sponsored in the ‘Company details’ section.
- Immediately after submitting the online form, email a screenshot of your SAFRA membership showing your full name and SAFRA membership number found in your SAFRA mobile app to pdc-enquiry@britishcouncil.org.sg
- Our British Council Corporate English Solutions (CES) team will follow up with you within three working days.
- Please see the full terms and conditions here.
This post was brought to you by the British Council.
